It takes a special breed of person to call clients and ask for money, and to do it over and over again. It’s a task that’s both adversarial in nature and involves repetitive efforts.

Posted
AuthorDean Churack

"If you want me to lower bad debt, give me more people!" is a cry credit and collection managers make often--and that cry is usually countered with "We don't have the budget for more staff."

Posted
AuthorDean Churack